Why I cannot charge the earbuds in the charging case for TWS?
Please clean the charging pins in the charging case and the contacts on the earbuds with a slightly damp washcloth when they are turned off.
The sound is not very clear/the caller cannot hear my voice clearly.
Please adjust the volume on you phone. Make sure there is no source of interference nearby.Stay close to your smartphone.
The headset is not responding no matter what I do.
Please try to reset the headset.

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